Settling the Stores: The PlayStation Store Makeover
When I first heard that the PlayStation Store for PS3 was getting a proper reworking, I performed a short and spontaneous dance of joy. Collateral damage: a time-worn and much-loved Billy bookcase, which I’ll probably end up blaming on the cat, or a rogue earthquake. I also fired off a quick non-NDA-voiding email to a friend of mine who works in usability testing. Dr Graham McAllister runs a consultancy firm called Player Research, and is on record as being no friend of the old store design. I asked him, apropos of nothing, right, what he most disliked about it.He and a couple of colleagues sent me back quite a long email, the gist of which was that they enjoyed neither browsing nor hunting for specific things on the current set-up. There’s no easy way to filter by price, which is always important when you’re, you know, shopping, and finding add-ons is particularly nightmarish. Beyond that, they described the search function as “an antique”, with no proviso for spelling errors. (I’m not sure I’ve spelled proviso properly, come to think of it, and I’ve almost certainly used it incorrectly.)Read more…
